At Padmavathi Grains, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (padmavathigrains.com) and use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, billing and shipping address.
- Payment Information: Transaction details, but we do not store your payment card details—payments are securely processed by third-party providers.
- Order and Purchase Data: Products purchased, order history, and preferences.
- Website Usage Data: IP address, browser type, device information, and pages visited to improve user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders.
- To communicate order status, updates, and customer support.
- To personalize your shopping experience and recommend products.
- To improve our website functionality and enhance customer satisfaction.
- To comply with legal requirements and prevent fraudulent activities.
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Trusted third-party service providers (such as payment processors and delivery partners) to complete your orders.
- Legal authorities if required to comply with laws and regulations.
4. Data Security
We implement strong security measures to protect your personal information from unauthorized access, alteration, or misuse. However, while we take all reasonable steps to safeguard your data, no online platform can guarantee 100% security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications at any time.
- Disable cookies through your browser settings if you do not wish to be tracked.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.
8. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us at:
📍 Address:
Padmavathi Grains
17, 3rd Main Road, 7th Cross, Hosahalli,
Vijayanagar, Bengaluru – 560040 ,
Vijayanagara, B.B.M.P West,
Karnataka-560040
📧 Email: info@padmavathigrains.com
